OUR COMMITMENTS: TO OUR CUSTOMERS
"BRING HIGH-QUALITY PRECISION MANUFACTURING OF RAINSCREEN AND FAÇADE PRODUCTS TO ALL CUSTOMERS"
We are committed to bringing customers and architects a stress-free, streamline experience, with quality products produced at the end of their journey.
We have invested over £2.5 million into improving our customer experience by purchasing game-changing machinery, in turn improving quality and lead time.
THE CHANGES WE’VE MADE TO MAKE PROCESSES BETTER
Investment into automation
Rigorous product testing
Bespoke designs on request
WHAT WE’VE ACHIEVED
We have a team of two committed business development managers, one of whom has been promoted to a director due do his commitment to ensuring our customers are happy.
The duo is always on hand to help with queries, leads and will even visit site to assist in any way possible.
Recently, we divided the sales team into estimator and project coordinators, to help streamline communications and keep customers informed.
WHAT WE’RE STRIVING FOR
WORKING TO DEVELOP A FULLY FUNCTIONING ERP SYSTEM
INSTALLATION OF EPICOR, A SYSTEM WHICH WILL IMPROVE DATA SHARING & COMMUNICATION
INCREDIBLE CUSTOMER FEEDBACK
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AREAS COVERED
At BTS we have a policy of constant reinvestment and structured growth in assets and people. During the last couple of years we have invested in the latest machinery available and at present we have three Amada pressbreaks, 3 and 5 metre Trumpf punches, a Streibig saw and two Alu-rangers. Our latest addition is the fully.
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